SHIPPING POLICY
SHIPPING POLICY
At Realhiddenblade, our products are handmade and may be shipped from different countries depending on the item. Delivery times can vary based on the product, destination, shipping method, and customs processing.
Processing & Production Time
Most products are made to order.
- Standard Hidden Blade: 3–10 business days
- Custom Hidden Blade: 20–60 business days
Production and processing time begins after your order has been successfully placed and payment has been confirmed.
Custom or specially requested products may require additional production time. If your order requires a significantly longer production period, we will contact you when necessary.
Shipping Transit Time
After your order has been shipped, the estimated shipping transit time is approximately:
7–21 days
Actual delivery times may vary depending on the destination country, shipping carrier, customs clearance, weather, holidays, and other circumstances beyond our control.
Please note that production time and shipping transit time are separate. The total time from placing an order to delivery may include both production and shipping transit time.
Shipping Methods
Standard Shipping
We select an economical shipping carrier based on the destination country or region.
Available carriers and delivery times may vary depending on the destination.
Tracking information will be provided after your order has been shipped.
Express Shipping
Express orders may be shipped using commercial carriers such as DHL, UPS, FedEx, or another available international courier.
Express delivery times may vary depending on the destination, customs clearance, carrier conditions, and other circumstances.
Shipping Fees
Shipping costs are calculated based on the destination, product, package size, weight, and selected shipping method.
The available shipping options and applicable shipping costs will be displayed during checkout.
Free Shipping
Orders over $180 qualify for free standard shipping.
Free shipping applies to eligible orders and may be subject to destination restrictions.
Order Tracking
Once your order has been shipped, tracking information will be provided when available.
Please allow some time for the tracking information to become active after shipment.
Tracking updates may be delayed while a package is in transit or undergoing customs processing.
Customs & Import Duties
International orders may be subject to customs duties, taxes, import fees, or other charges depending on the destination country or region.
Any applicable customs fees, import duties, taxes, or other charges are the customer's responsibility.
Customers are responsible for checking applicable local laws and import requirements before placing an international order.
Customs clearance times may vary by destination and are outside our control.
Cancellations
Orders may be cancelled before shipment, subject to our Return & Refund Policy.
Once an order has shipped, cancellation may no longer be possible.
For information about returns, refunds, damaged items, or other order issues, please see our Return & Refund Policy.
Delivery Issues
If your package is delayed, lost, damaged, or affected by a delivery or customs issue, please contact us as soon as possible.
Please provide your order number and any available tracking information so that we can assist you.
Contact Us
If you have questions about shipping, production time, tracking, or your order, please contact us at:
We will do our best to assist you as soon as possible.