TERMS AND CONDITIONS
TERMS AND CONDITIONS
Welcome to Realhiddenblade. These Terms and Conditions govern your use of the Realhiddenblade website and your purchase of products from our store.
By accessing our website or placing an order, you agree to these Terms and Conditions, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy.
If you do not agree with these Terms and Conditions, please do not use our website or place an order.
1. ABOUT OUR STORE
This website is operated by Realhiddenblade.
Throughout these Terms, the words "we", "us", and "our" refer to Realhiddenblade.
Our store provides cosplay props, replicas, accessories, collectibles, and related products inspired by fictional characters, games, and historical or fantasy designs.
Our products are primarily intended for cosplay, photography, collecting, conventions, and display purposes.
2. ELIGIBILITY
By using this website or placing an order, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.
If you are purchasing on behalf of another person or organization, you represent that you have the authority to do so.
3. PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, dimensions, materials, colors, and other information on our website are accurate.
However, minor variations may occur because of manufacturing processes, materials, lighting, photography, or differences between individual products.
For handmade, custom, or 3D printed products, minor variations in appearance or finish may occur and do not necessarily constitute a defect.
Product specifications and availability may change without notice.
4. PRODUCT INTENDED USE
Our products are primarily intended as cosplay props, replicas, collectibles, costume accessories, photography props, and display items.
Customers are responsible for using products appropriately and in accordance with applicable laws and venue rules.
Customers should review the individual product description for specific information regarding materials, dimensions, construction, and intended use.
5. LOCAL LAWS AND IMPORT REQUIREMENTS
Customers are responsible for determining whether a product can be legally purchased, imported, possessed, transported, or used in their jurisdiction.
Laws and regulations may vary between countries, states, provinces, cities, and other jurisdictions.
We do not guarantee that every product is permitted in every jurisdiction.
By placing an international order, you acknowledge that you are responsible for complying with applicable local laws and import requirements.
6. ORDERS AND ACCEPTANCE
Placing an order through our website does not necessarily mean that the order has been accepted.
We reserve the right to refuse, cancel, or limit an order where permitted by applicable law, including in situations involving pricing errors, product availability, suspected fraud, shipping restrictions, or other legitimate business reasons.
If we cancel an order after payment has been received, we will provide an applicable refund to the original payment method.
7. PRICING
Product prices are displayed on our website and may change from time to time.
We reserve the right to correct pricing errors or other inaccuracies.
If an obvious pricing error affects an order that has not yet been fulfilled, we may contact the customer to confirm whether the order should proceed at the correct price or be cancelled and refunded.
8. CUSTOM AND MADE-TO-ORDER PRODUCTS
Some products may be custom-made or produced after an order is placed.
Custom and made-to-order products may require additional production time.
Once production has started, cancellation or return may no longer be possible, subject to applicable law and our Return & Refund Policy.
Customers should carefully review product specifications and customization details before placing an order.
9. SHIPPING AND DELIVERY
Shipping and production times are described in our Shipping Policy.
Estimated delivery times are not guaranteed and may be affected by production schedules, shipping carriers, customs clearance, weather, holidays, and other circumstances outside our control.
International shipments may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country or region.
Any applicable customs duties, taxes, or import charges are generally the customer's responsibility.
For additional information, please review our Shipping Policy.
10. CANCELLATIONS, RETURNS, AND REFUNDS
Cancellations, returns, refunds, and damaged or incorrect items are handled according to our Return & Refund Policy.
Customers should contact us before returning any product.
For approved returns, customers must follow the return instructions provided by our customer service team.
Nothing in these Terms is intended to exclude or limit any consumer rights or remedies that cannot legally be excluded or limited.
11. PAYMENT AND BILLING INFORMATION
Customers agree to provide accurate and complete billing, payment, shipping, and contact information when placing an order.
Customers are responsible for keeping their account and contact information up to date.
We reserve the right to refuse or cancel orders where permitted by applicable law.
12. INTELLECTUAL PROPERTY
All website content, including text, graphics, logos, photographs, product images, page layouts, and other original materials provided by Realhiddenblade, is protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, modify, sell, or commercially exploit our original website content without our prior written permission.
References to third-party brands, characters, games, or intellectual property are used for identification and descriptive purposes where applicable.
All third-party trademarks and intellectual property rights remain the property of their respective owners.
13. USER CONTENT
If you submit reviews, photographs, comments, feedback, or other content to us, you represent that you have the right to submit that content.
By submitting content to us, you grant us permission to use, reproduce, display, and publish that content for purposes related to operating, promoting, and improving our store, subject to applicable law.
We reserve the right to remove content that is unlawful, misleading, abusive, defamatory, infringing, or otherwise inappropriate.
14. PROHIBITED USES
You may not use our website or services:
- For any unlawful purpose.
- To violate applicable laws or regulations.
- To infringe intellectual property or other rights.
- To submit false or misleading information.
- To interfere with the security or operation of our website.
- To upload or transmit malicious code, viruses, or other harmful material.
- To attempt unauthorized access to our systems or accounts.
- To engage in fraudulent or abusive activities.
- To collect or misuse personal information belonging to others.
We reserve the right to suspend or terminate access to our website where permitted by applicable law.
15. THIRD-PARTY SERVICES AND LINKS
Our website may contain links to or integrations with third-party websites, services, payment providers, shipping providers, or other platforms.
We are not responsible for the content, availability, policies, or practices of third-party websites or services.
Your use of third-party services may be subject to the terms and policies of those third parties.
16. ACCURACY OF INFORMATION
We make reasonable efforts to keep the information on our website accurate and current.
However, errors, omissions, outdated information, or typographical errors may occasionally occur.
We reserve the right to correct errors, update information, change product details, or cancel affected orders where permitted by applicable law.
17. CHANGES TO OUR SERVICES
We may modify, update, suspend, or discontinue portions of our website or services from time to time.
We may also update these Terms and Conditions by publishing a revised version on this page.
The updated Terms will become effective when posted unless otherwise stated.
18. DISCLAIMER
To the maximum extent permitted by applicable law, our website and services are provided on an "as available" basis.
We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.
Nothing in these Terms excludes or limits any warranty, consumer right, or legal remedy that cannot lawfully be excluded or limited.
19. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Realhiddenblade and its service providers will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.
This limitation does not apply to liability that cannot legally be excluded or limited under applicable law.
20. INDEMNIFICATION
To the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable costs arising from your violation of these Terms, applicable laws, or the rights of another party.
21. SEVERABILITY
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by applicable law.
22. GOVERNING LAW
These Terms and Conditions are subject to applicable law.
Nothing in these Terms is intended to remove or restrict mandatory consumer protection rights that apply to you under the laws of your jurisdiction.
23. CONTACT INFORMATION
If you have questions about these Terms and Conditions, please contact us at:
support@realhiddenblade.com